Privacy Policy

1. Scope of this policy

This policy applies to all personal information collected through our website, contact forms, email communications and any direct interaction with our advisory team. It covers both site visitors and active clients of our financial consulting and social support services.

2. Information we collect

We collect information that you provide to us directly, including: full name, email address, phone number and the content of messages you send us through the contact form or by email.

In addition, our website automatically collects certain technical information, such as your IP address, browser type, operating system, pages visited and duration of the visit. This information is collected through cookies and similar technologies, as described in our Cookie Policy.

3. How we use your information

We use your personal information for the following purposes: responding to your inquiries and financial advisory requests; providing you with information about our services and social support programs; improving our website and the quality of our services; complying with legal and regulatory obligations applicable in Canada; and protecting our legal rights and those of our clients.

We do not sell, rent or share your personal information with third parties for marketing purposes without your express consent.

4. Legal basis for processing

The processing of your personal data is based on your express consent when providing us with your information, on contractual necessity to provide our services, on our legal obligations under Canadian legislation and on our legitimate interest in improving and protecting our services.

5. Data sharing and disclosure

We may share your information with technology service providers who help us operate our website, with financial regulatory authorities when required by law, with legal and accounting advisors in the exercise of our professional obligations, and with third parties in the event of a merger, acquisition or sale of company assets.

All our service providers are contractually obligated to protect your personal information and to use it only for the purposes for which it was provided.

6. Data retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, generally for a period of seven years after the last interaction, or as required by applicable Canadian legislation. Once this period has elapsed, your information will be securely deleted.

7. Your rights under PIPEDA

You have the right to access the personal information we hold about you, request the correction of inaccurate data, withdraw your consent for the processing of your data (subject to legal restrictions), and file a complaint with the Privacy Commissioner of Canada if you believe we have not properly handled your information.

To exercise any of these rights, you may contact us through the details provided at the end of this policy.

8. Security measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include data encryption in transit using TLS protocol, role-based access controls for our staff, periodic security reviews and incident response protocols.

9. International transfers

Your personal information is primarily stored and processed on servers located in Canada. In the event that it is necessary to transfer your data outside Canada, we will ensure that appropriate safeguards are applied in accordance with PIPEDA.

10. Changes to this policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable legislation. The date of the last update will be indicated at the beginning of this document. We recommend that you review this policy regularly.

11. Contact

If you have questions or concerns about this Privacy Policy or the handling of your personal information, you may contact us at: Plmvzrxrb, 200 Bay Street, Suite 1500, Toronto, ON M5J 2J2, Canada. Email: privacy@plmvzrxrb.com. Phone: +1 (416) 555-0142.